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Cancellation Policy

Your appointment time is reserved just for you. Late cancellations and missed visits leave an unfillable gap in your physiotherapist’s schedule. To respect the time of our Physiotherapists and other patients, the clinic applies the following policy:

Cancellations with at least 24 hours’ notice: No charge.

Cancellations within 24 hours: The full appointment fee will be charged.

No-shows: The full appointment fee will be charged.

How We Help You Keep Your Appointments

We offer multiple complementary reminder options to help you manage your schedule (you can opt in to any or all of these online or by asking our reception team):

  1. Email reminders (48 hours, 30 minutes before)

  2. Text reminders (2 hours before) - You must opt in for this service

  3. Calendar sync options (Google Calendar, iCal)

Please note: it is your responsibility to be aware of and manage your own schedule. To cancel or reschedule: please contact us by phone or email (info@woodlandphysio.com) preferably during business hours and at least 24 hours in advance. Late cancellations and no-shows will be billed the full appointment fee.

To see your upcoming appointments access the online booking site here. If you are having trouble logging into your account give us a call.

Thank you in advance for taking note of our policies. As always, if you have any questions, please contact us!

See you soon,

The Woodland Physio team

Thank you in advance for taking note of our policies. As always, if you have any questions, please contact us at 604-423-9477 or email at info@woodlandphysio.com

Kinesiology / Athletic Therapy

Irene graduated with a Bachelor of Kinesiology in 2022 and has been practicing as a Kinesiologist ever since. Her journey into the field began as a teenager dealing with her own sports injuries, which sparked a deep curiosity about injury prevention and rehabilitation. Through both formal education and hands-on experience, Irene has developed a strong foundation in kinesiology, with a particular focus on rotator cuff injuries and concussion management.

What truly motivates Irene is helping her clients learn, grow, and surpass their own expectations. She believes that movement is much more than physical activity; it’s a vital part of overall well-being. Whether guiding someone through injury recovery or helping them improve their day-to-day movement, her goal is to inspire and support people on their path to better health.

Irene has worked with a wide range of patients, including those with musculoskeletal injuries, chronic conditions, and complex medical issues. Her experience spans diverse populations, from professional athletes and youth to older adults. Outside of her work, Irene stays active herself through bouldering, running, and constantly exploring new ways to move in the gym.

Irene graduated with a Bachelor of Kinesiology in 2022 and has been practicing as a Kinesiologist... Read More

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